كيف سأستلم القسيمة الاختبار؟

- قسيمة اختبار (ITIL 4) التأسيسية 
- 10 اختبارات تجريبية 
- الكتاب الرسمي والمادة التدريبية المعتمدة

- ITIL 4 Foundation Exam Voucher 
- 10 Exam Simulators 
- Official Book & Training Material

What are the prerequisites of the course? 

ما هي تفاصيل الاختبار؟

هل هناك متطلبات تجديد لهذه الشهادة؟

Is there a renewal requirement for this certification?

من هم الجمهور المستهدف من هذه الدورة؟

Who are the target audience of this course? 

يتم تقديم دورة أخصائي الأمن السيبراني المعتمد من قبل مدرب يتقن اللغتين العربية والإنجليزية. يزود البرنامج التدريبي المشاركين بالمعرفة اللازمة لفهم تهديدات الأمن السيبراني الشائعة ، فضلاً عن التقنيات والممارسات المستخدمة لمواجهة الهجمات الإلكترونية ومنعها ، بما في ذلك التحقيق في النشاط المشبوه عبر الإنترنت وتعزيز الأصول الرقمية وحمايتها 

The accredited Certified Cybersecurity Specialist course is delivered by a bilingual instructor who is proficient in Arabic & English. This program equips participants with an understanding of common cybersecurity threats, as well as the technologies and practices used to counter and prevent cyber-attacks, including the investigation of suspicious online activity and the hardening and protection of digital assets.

هل الامتحان مشمول في هذه الدورة؟

يتم تقديم دورة مهندس سلسلة الكتل المعتمد من قبل مدرب يتقن اللغتين العربية والإنجليزية. يزود البرنامج التدريبي المشاركين بالمعرفة اللازمة لفهم ونماذج وبنية التكنولوجيا وراء حلول سلسلة الكتل (Blockchain) للاستخدام العام والخاص بالإضاقة إلى المفاهيم الخاصة بها ، بما في ذلك استخدام تخزين البيانات غير القابل للتغيير ومعالجة الإجماع.

The accredited Certified Blockchain Architect course is delivered by a bilingual instructor who is proficient in Arabic & English. This program equips participants with an understanding of the concepts, models and technology architecture behind Blockchain solutions for both public and private use, including the utilization of immutable data storage and consensus processing. 

يتم تقديم دورة  مهندس إنترنت الأشياء المعتمد من قبل مدرب يتقن اللغتين العربية والإنجليزية. يزود هذا البرنامج المشاركين بالمعرفة بالأجهزة والتقنيات والبروتوكولات المستخدمة لبناء حلول إنترنت الأشياء ، ويوفر فهمًا لطبقات ونماذج بنية إنترنت الأشياء المختلفة ، فضلاً عن آليات التكنولوجيا المرتبطة بها.

The accredited Certified IoT Architect  course is delivered by a bilingual instructor who is proficient in Arabic & English. This program equips participants with  knowledge of the devices, technologies, and protocols used to build IoT solutions, and provides an understanding of different IoT architecture layers and models, as well as associated technology mechanisms.

يتم تقديم دورة محترف التقنية السحابية المعتمد من قبل مدرب يتقن اللغتين العربية والإنجليزية. يزود البرنامج التدريبي المشاركين بالمعرفة اللازمة والمهارات والكفاءة في المفاهيم والتقنيات وكتل البناء المستخدمة لتجميع الأنظمة الأساسية السحابية وتطويرها عبر نماذج الحوسبة السحابية الشائعة ، مثل البرمجيات كخدمة (SaaS) والمنصة- كخدمة (PaaS) والبنية التحتية كخدمة (IaaS). . كما يعزز البرنامج فهم آليات الحوسبة السحابية الأساسية واعتبارات الأمن السيبراني للتقنية السحابية   

The accredited Certified Cloud Technology Professional course is delivered by a bilingual instructor who is proficient in Arabic & English. The program equips participants with the necessary skills knowledge and proficiency in the concepts, technologies and building blocks used to assemble and evolve cloud platforms via common cloud computing models, such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS). An understanding of fundamental cloud computing mechanisms and security considerations are of second nature to the Cloud Technology Professional.

يتم تقديم الدورة التدريبية المعتمدة لمهندس تكنولوجيا الاحتواء المعتمد من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  
 يزود البرنامج المشاركين بالمهارات اللازمة والمعرفة والفهم لهندسة تكنولوجيا النقل بالحاويات، فضلاً عن الأعمال الداخلية للحاويات، بما في ذلك استخدام محركات الحاويات والقوالب وحلول الإدارة.
` `    
` `  
بالإضافة إلى ذلك، تغطي الدورة مقدمة لمنصات النقل بالحاويات المستخدمة على نطاق واسع بما في ذلك محرك حاويات Docker ومنصة حاويات Kubernetes


The accredited Certified Containerization Architect course is delivered by a bilingual instructor who is proficient in Arabic & English. 
` `  
` `  
The program equips participants with the necessary skills knowledge and understanding of containerization technology architecture, as well as the inner workings of containers, including the utilization of container engines, templates and management solutions.
` `  
` `  
In addition, the course covers an introduction to widely used containerization platforms including Docker container engine and the Kubernetes containerization platform.


ما هي حوكمة تقنية المعلومات؟

على ماذا يشتمل البرنامج ؟

مرحباً بكم في دورة إطار حوكمة تقنية المعلومات التي يقدمها مدرب يتقن اللغتين العربية والإنجليزية.
` `  
` `  
 تم تصميم هذا البرنامج الشامل لتزويدك بالمعرفة والمهارات العملية اللازمة لفهم وتطبيق مبادئ حوكمة تكنولوجيا المعلومات الأساسية، بما في ذلك المبادئ المستندة إلى إطار عمل COBIT (أهداف التحكم في المعلومات والتقنيات ذات الصلة)، داخل مؤسستك.
` `  
` `  
بالإضافة إلى ذلك، ستغطي الدورة المفاهيم والممارسات الأساسية التي يمكن أن تساعدك في التحضير لامتحان COBIT 2019. على الرغم من أن هذه الدورة ليست مرتبطة رسميًا بمنظمة ISACA، إلا أنها توفر أساسًا قويًا لأولئك الذين يتطلعون إلى تعزيز فهمهم لمبادئ COBIT وتحسين جاهزيتهم للامتحان.
` `  
` `  
يُعد COBIT إطار عمل معترف به على نطاق واسع يقدم منظورًا شاملاً لحوكمة تكنولوجيا المعلومات، مع التركيز على دور تكنولوجيا المعلومات في خلق القيمة للمؤسسات.


Welcome to our IT Governance Framework training course that is delivered by a bilingual instructor who is proficient in Arabic & English.
` `  
` `  
This comprehensive program is designed to provide you with the essential knowledge and practical skills needed to understand and apply key IT governance principles, including those from the COBIT (Control Objectives for Information and Related Technologies) framework, within your organization.
` `  
` `  
Additionally, the course will cover important concepts and best practices that can help you prepare for the COBIT 2019 exam. While this course is not officially affiliated with or endorsed by ISACA, it provides a solid foundation for those looking to enhance their understanding of COBIT principles and improve their exam readiness.
` `  
` `  
COBIT is widely recognized as a framework that offers an end-to-end business perspective on IT governance, emphasizing the role of IT in creating value for enterprises.

Which role approves the cost of services?

Which term relates to service levels aligned with the needs of service consumers?

What can a service remove from the consumer and impose on the consumer?

Which statement about outcomes is CORRECT?

Which is a risk that might be removed from a service consumer by an IT service?

Which action is performed by a service provider?

Which is part of the definition of a customer?

A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.

Which costs are included in the value proposition of a service?

A customer defines the [?] for a service and takes responsibility for the outcomes of service consumption.

What is defined as 'the role that uses services'?

Which is the MOST important stakeholder group that a service provider needs to collaborate with?

What term is used to describe the functionality of a service?

Sponsor is the role that authorizes budget for service [?].

Which statement about service offerings is CORRECT?

Which is part of the value proposition of a service?

Which facilitates outcomes that customers want to achieve?

How can a service consumer contribute to the reduction of risk?

What is the customer of a service responsible for?

What is the definition of 'service management'?

Which is a description of service provision?

Which organization delivers outputs or outcomes of a service?

Which term could be used to refer to a single person who has independently subscribed to a service?

Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?

Which of the four dimensions focuses on managing data in compliance with industry regulations?

Which is described by the 'organizations and people' dimension of service management?

Which dimension of service management considers how activities are coordinated?

Which of the four dimensions contributes MOST to defining activities needed to deliver services?

Which of the four dimensions contributes is concerned with service integration and management?

Which of the four dimensions focuses on roles, responsibilities, and systems of authority?

Which approach is CORRECT when applying the guiding principle 'keep it simple and practical'?

What is recommended by the guiding principle 'progress iteratively with feedback'?

Which guiding principle considers customer and user experience?

Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?

What is used to link activities within the service value chain?

Which is included in the purpose of the 'deliver and support' value chain activity?

Which are elements of the service value system?

Which guiding principle focuses on reducing costs and human errors?

Which guiding principle helps to ensure that each improvement effort has more focus and is easier to maintain?

What describes the steps needed to create and deliver a specific service to a consumer?

Which does the ITIL service value system discourage?

Which guiding principle says that services and processes should NOT provide a solution for every exception?

When an organization has decided to improve a service, it should start by considering [?].

Which guiding principle considers how the steps of a process can be performed as efficiently as possible?

Which is one of the MAIN concerns of the 'design and transition' value chain activity?

What can be described as an operating model for the creation and management of products and services?

Which step of the continual improvement model includes baseline assessments?

Which is NOT a component of the service value system?

Which guiding principle considers which parts of an existing process should be kept by identifying how they contribute to value creation?

Which statement about the 'continual improvement model' is CORRECT?

Which statement about value creating activities is CORRECT?

Which is provided by the 'engage' value chain activity?

Which is part of the 'focus on value' guiding principle?

Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?

Which TWO statements about the guiding principles are CORRECT? 1. The guiding principles support continual improvement 2. Each guiding principle applies to a selection of the available stakeholder groups 3. Organizations should decide which one of the guiding principles is relevant to them 4. Organizations should consider how the guiding principles interact with each other

Which guiding principle says that it is not usually necessary to build something new?

Which describes the 'plan' value chain activity?

Which statement about the 'optimize and automate' guiding principle is CORRECT?

Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?

Which guiding principle discourages 'silo activity'?

Which benefit is MOST aligned with the guiding principle 'progress iteratively with feedback'?

Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization or its customers. Which guiding principle recommends that the unnecessary work should be eliminated?

Which of the following includes configuring components and activities to facilitate outcomes for stakeholders?

Which service value chain activity deals with the purchase of new products?

Which is included in the purpose of the 'improve' value chain activity?

Which TWO of the following statements are MOST associated with the 'optimize and automate' guiding principle? 1. It is important to assess which method of communication is appropriate for each type of stakeholder. 2. Complex systems should be designed with an understanding of how the components' parts are related. 3. Organizations should consider whether technology could improve the efficiency of manual processes. 4. It is important to understand the organization's objectives when assessing the impact of potential improvements

What should remain constant within an organization, even when the organizations objectives change?

Which is a key element of the 'think and work holistically' guiding principle?

Which activity is NOT recommended by the 'start where you are' guiding principle?

When using the ITIL continual improvement model, which information should be produced by an organization in order to understand where the organization is now?

Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?

Which value chain activity ensures that ongoing service activity meets user expectations?

Which TWO are inputs to the service value system? 1. Demand 2. Products 3. Value 4. Opportunity

Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?

Which ITIL concept helps an organization to make good decisions?

Which is a recommendation applying the guiding principle 'keep it simple and practical'?

Which is a way of applying the guiding principle 'focus on value'?

Which of the following is NOT recommended by the guiding principle 'start where you are'?

When using the 'continual improvement model', which information should be produced by an organization in order to understand where the organization is now?

Which statement about value streams is CORRECT?

Which guiding principle recommends using ideas from ITIL, Lean, DevOps, Kanban, and other sources to help drive improvements?

When working on an improvement iteration, which concept helps to ensure that the iteration activities remain appropriate in changing circumstances?

Which is an input to the service value system?

Which value chain activity is concerned with the availability of service components?

Which is the FIRST action when optimizing a service?

Which TWO BEST describe the guiding principles? 1. Short-term 2. Standards 3. Recommendations 4. Long-term

Which BEST describes the focus of the 'think and work holistically' principle?

Which is the FIRST thing to consider when focusing on value?

An organization which is undertaking an improvement initiative should [?] the existing methods and services when building for the future.

Which step of the 'continual management model' defines measurable targets?

Which is recommended as part of the 'progress iteratively with feedback' guiding principle?

Which statement about the inputs and outputs of the value chain activities is CORRECT?

Which component is focused on the activities needed by an organization to help it co-create value?

هل يمكنني استرداد القيمة المالية إذا لم أستخدم خيار Take2؟

Can I get a refund if I don’t use the Take2 option?

هل هناك حد زمني لاستخدام خيار إعادة Take2؟

Is there a time limit for using the Take2 retake?

مرحبًا بكم في دورتنا ITIL 4 التأسيسة! يتم تقديم دورة ITIL 4  التأسيسة من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  


تم تصميم هذا البرنامج الشامل لتجهيزكم بالمعرفة والمهارات اللازمة لفهم وتطبيق أحدث إصدار من ITIL (مكتبة البنية التحتية لتقنية المعلومات) بفعالية داخل منظمتكم.` `    
` `  

ITIL هي إطار عمل يوفر نهجا شاملا لإدارة خدمات تكنولوجيا المعلومات، مع التركيز على تقديم قيمة للعملاء وتوجيه خدمات تكنولوجيا المعلومات بمتطلبات الأعمال 


Welcome to our ITIL 4 Foundation training course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
This comprehensive program is designed to equip you with the knowledge and skills necessary to understand and implement the latest version of ITIL (Information Technology Infrastructure Library) effectively within your organization.
` `  
` `  
ITIL is a framework that provides a holistic approach to IT service management, focusing on delivering value to customers and aligning IT services with business needs.


ماهي   ITIL 4 Specialist:  Drive Stakeholder Value  ؟ 

What is ITIL 4 Specialist:  Drive Stakeholder Value ?

Who are the target audience of this course

مرحبًا بكم في دورتنا ITIL 4 Specialist:  Drive Stakeholder Value ! يتم تقديم هذه دورة  من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  

هذه دورة تدريبية معتمدة ضمن إطار ITIL (مكتبة البنية التحتية لتكنولوجيا المعلومات)، تركز على تعزيز الفهم وتنفيذ الممارسات التي تولِّد قيمة لأصحاب المصلحة.
` `    
` `  
 
يزود هذا التدريب المتخصص المحترفين بالمعرفة والمهارات اللازمة للتفاعل بفعالية مع أصحاب المصلحة، وتحديد احتياجاتهم وتوقعاتهم، ومواءمة خدمات تكنولوجيا المعلومات لتلبية تلك المتطلبات.
` `    
` `  

 من خلال اتقان المبادئ المحددة في هذه الدورة، يمكن للأفراد أن يسهموا بشكل كبير في نجاح مبادرات إدارة خدمات تكنولوجيا المعلومات داخل منظماتهم، وبالتالي دفع نمو الأعمال ورضا العملاء.


Welcome to our ITIL 4 Specialist:  Drive Stakeholder Value training course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
ITIL 4 Specialist: Drive Stakeholder Value is a certification course offered within the ITIL (Information Technology Infrastructure Library) framework, focusing on enhancing the understanding and implementation of practices that drive value for stakeholders. 
` `  
` `  

This specialized training equips professionals with the knowledge and skills necessary to effectively engage with stakeholders, identify their needs and expectations, and align IT services to meet those requirements. By mastering the principles outlined in ITIL 4 Specialist: 
` `  
` `  

Drive Stakeholder Value, individuals can contribute significantly to the success of IT service management initiatives within their organizations, ultimately driving business growth and customer satisfaction.


ماهي   ITIL 4 Specialist:  Create, Deliver and Support ؟ 

What is ITIL 4 Specialist:  Create, Deliver and Support ?

مرحبًا بكم في دورتنا ITIL 4 Specialist:  Create , Deliver and Support ! يتم تقديم هذه دورة  من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  
"تعتبر "ITIL 4 Specialist: Create, Deliver and Support" دورة تدريبية معتمدة ضمن إطار ITIL (مكتبة البنية التحتية لتقنية المعلومات)، حيث تركز على دمج مختلف السلاسل القيمية والأنشطة لإنشاء وتقديم ودعم منتجات وخدمات تقنية المعلومات، بالإضافة إلى الممارسات والأساليب والأدوات الداعمة لذلك.
` `    
` `  
تمكن هذه الدورة الممارسين من إدارة خدمات تقنية المعلومات بكفاءة و تسليم الخدمات وإدلرة العمليات بفاعلية من البداية إلى النهاية للمنتجات والخدمات الرقمية  

Welcome to our ITIL 4 Specialist:  Create , Deliver and Support course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
ITIL 4 Specialist: Create , Deliver and Support is a certification course offered within the ITIL (Information Technology Infrastructure Library) framework, focusing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services along with supporting practices, methods and tools 
` `  
` `  

This specialized training is aimed at ITSM practitioners managing the end-to-end delivery and operations of IT-enabled & digital products and services, and those responsible for the end-to-end delivery who want to understand how to position themselves as leaders in the digital age 

ما هي ITIL 4 Strategist: Direct, Plan, and Improve ؟

What is ITIL 4 Strategist: Direct, Plan, and Improve ?

مرحبًا بكم في دورتنا ITIL 4 Strategist:  Direct , Plan and Improve ! يتم تقديم هذه دورة  من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  
تعتبرهذه الدورة جزءًا من نظام الشهادات ITIL 4، والذي يعتبر إطارًا معترفًا على نطاق واسع لإدارة خدمات تكنولوجيا المعلومات. تركز هذه الدورة بشكل خاص على تزويد الأفراد بالمهارات والمعرفة اللازمة للتخطيط وتنفيذ استراتيجيات تحسين إدارة الخدمات داخل المؤسسة بشكل فعال.
` `    
` `  
تم تصميم الدورة  لتزويد المحترفين في مجال تكنولوجيا المعلومات بالمعرفة والمهارات والأدوات الضرورية لتعزيز التحسين المستمر في إدارة خدمات تكنولوجيا المعلومات داخل مؤسساتهم. يتمحور الغرض الأساسي لهذه الدورة حول مواءمة خدمات تكنولوجيا المعلومات مع الأهداف التجارية، وتحسين استغلال الموارد، وتعزيز ثقافة التحسين المستمر. يتعلم المشاركون كيفية قياس أداء الخدمات، وإدارة المخاطر، وتعزيز الصمود في تقديم خدمات تكنولوجيا المعلومات
` `    
` `  
تتضمن الدورة أيضًا استراتيجيات إدارة التغيير المؤسسي لتسهيل تنفيذ المبادرات الناجحة لتحسين الخدمات و تمكين المحترفين في تكنولوجيا المعلومات من دفع التغيير الإيجابي، وتحسين تقديم الخدمات، والمساهمة في النجاح الشامل لمؤسساتهم في منظومة رقمية متطورة باستمرار.


Welcome to our ITIL 4 Strategist:  Direct , Plan and Improve course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
The ITIL 4 Strategist: Direct, Plan, and Improve course is part of the ITIL 4 certification scheme, which is a widely recognized framework for IT service management. This particular course focuses on providing individuals with the skills and knowledge needed to effectively plan and implement strategies for service management improvement within an organization
` `  
` `  
The ITIL 4 Strategist: Direct, Plan, and Improve course is designed to equip IT professionals with the knowledge, skills, and tools necessary to drive continuous improvement in IT service management within their organizations. Its primary purpose revolves around aligning IT services with business objectives, optimizing resources, and fostering a culture of continual improvement. Participants learn to measure and report on service performance, manage risks, and enhance resilience in IT service delivery. 
` `  
` `  
The course also covers organizational change management strategies to facilitate the successful implementation of service improvement initiatives. Overall, it aims to empower IT professionals to drive positive change, enhance service delivery, and contribute to the overall success of their organizations in an ever-evolving digital landscape.


ما هي ITIL 4 Specialist: High-velocity IT ؟

What is ITIL 4 Specialist: High-velocity IT?

تعتبرهذه الدورة جزءًا من نظام الشهادات ITIL 4، وتركزع كيفية تقديم خدمات تكنولوجيا المعلومات في بيئات عمل تتطلب سرعة كبيرة في الإنجاز ومواكبة التغييرات كمل صممت الدورة  لمواجهة التحديات والفرص التي يقدمها المشهد الرقمي المتطور بسرعة. 
تركز الدورة على تمكين المؤسسات من استخدام التكنولوجيا بشكل فعال لتقديم خدمات عالية السرعة وتحقيق أهداف أعمالها.
` `    
` `  
تغطي الدورة مفاهيم رئيسية مثل التحول الرقمي، ومبادئ طرق العمل الرشيقة وتقليل الهدر، وممارسات DevOps، واستخدام الأتمتة والذكاء الاصطناعي وتؤكد على أهمية التعاون والابتكار والتحسين المستمر لتلبية متطلبات الأعمال والعملاء الحديثة.
` `    
` `  
من خلال اعتماد المبادئ والممارسات الموضحة في الدورة يمكن للمؤسسات زيادة قدرتها على تقديم القيمة بوتيرة أسرع، وتعزيز استجابتها للتغيير، والحفاظ على ميزة تنافسية في السوق الرقمي.
 هذه الدورة مفيدة لمحترفي تكنولوجيا المعلومات، والقادة، والمؤسسات التي تسعى لتحسين قدراتها في تقديم خدمات تكنولوجيا المعلومات في البيئة الديناميكية سريعة الوتيرة اليوم.

Welcome to our ITIL 4 Specialist:  High-velocity IT course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
ITIL 4 Specialist High-velocity IT is a module within the ITIL 4 framework, designed to address the challenges and opportunities presented by the rapidly evolving digital landscape. It focuses on enabling organizations to leverage technology effectively to deliver high-velocity services and achieve their business objectives.
` `  
` `  
This module explores key concepts such as digital transformation, agile and lean principles, DevOps practices, and the use of automation and artificial intelligence. It emphasizes the importance of collaboration, innovation, and continuous improvement in order to meet the demands of modern businesses and customers.
` `  
` `  
By adopting the principles and practices outlined in ITIL 4 Specialist High-velocity IT, organizations can increase their ability to deliver value at a faster pace, enhance their responsiveness to change, and maintain a competitive edge in the digital marketplace. This module is particularly relevant for IT professionals, leaders, and organizations seeking to optimize their IT service delivery capabilities in today's fast-paced and dynamic environment.

ماهي   ITIL 4 Leader: Digital & IT Strategy ؟ 

What is ITIL 4 Leader:  Digital & IT Strategy?

ما هي تفاصيل الاختبار أو التقييم لاجتياز الدورة؟

ما هي تفاصيل الاختبار ؟

ما هي تفاصيل مهام دراسة الحالة العملية ؟

What are the practical case study assignments details? 

مرحبًا بكم في دورتنا ITIL 4 Leader:  Digital & IT Strategy ! يتم تقديم هذه دورة  من قبل مدرب يتقن اللغتين العربية والإنجليزية.
` `    
` `  

 تعتبر  ITIL 4 Leader: Digital & IT Strategy دورة تدريبية معتمدة ضمن إطار ITIL (مكتبة البنية التحتية لتقنية المعلومات)، حيث   وهي متخصصة ومصممة لتزويد قادة ومديري تقنية المعلومات بالمعرفة والمهارات اللازمة للتعامل مع تعقيدات عصر التحول الرقمي. 
` `    
` `  
 
تركز الدورة على مساعدة المنظمات في تحقيق أهدافها الاستراتيجية من خلال دمج استراتيجيات تقنية المعلومات والاستراتيجيات الرقمية بشكل فعّال 
` `    
` `  

تركز الدورة على تطوير استراتيجيات رقمية تتوافق مع أهداف العمل. وتساعد المشاركين على فهم كيفية صياغة وتنفيذ استراتيجيات تدفع نحو نجاح المنظمة في العصر الرقمي، مع تغطية مفاهيم رئيسية مثل التحول الرقمي، تجربة العملاء، الابتكار، والتقنيات الناشئة.

Welcome to our ITIL 4 Leader: Digital and IT Strategy course, which is delivered by a bilingual instructor proficient in Arabic and English.
` `  
` `  
ITIL 4 Leader: Digital and IT Strategy is a certification course offered within the ITIL (Information Technology Infrastructure Library) framework, specialized and designed to equip IT leaders and managers with the knowledge and skills needed to navigate the complexities of the digital transformation era. 
` `  
` `  
The course focuses on helping organizations achieve their strategic objectives by integrating IT and digital strategy effectively.
` `  
` `  
The course emphasizes the development of digital and IT strategies that align with business goals and objectives. It helps participants understand how to formulate and implement strategies that drive organizational success in the digital age while covering key concepts such as digital disruption, customer experience, innovation, and emerging technologies.

ما هي الشهادة الأساسية في تحليل الأعمال ECBA ؟ 

مرحبًا بكم في دورتنا   -ECBA  الشهادة الأساسية في تحليل الأعمال ! يتم تقديم الدورة   من قبل مدرب يتقن اللغتين العربية والإنجليزية.
 الشهادة الأساسية في تحليل الأعمال (ECBA) هي شهادة على المستوى المبتدئ تقدمها المعهد الدولي لتحليل الأعمال (IIBA). تستهدف هذه الشهادة الأفراد الذين يبدأون حياتهم المهنية في مجال تحليل الأعمال أو الذين يسعون لتوثيق مهاراتهم. يركز منهاج ECBA على مفاهيم أساسية مثل استنباط المتطلبات وتحليلها وتوثيقها، والتواصل مع أصحاب المصلحة، وتقييم الحلول.
 تعتمد الشهادة على دليل BABOK (دليل معارف تحليل الأعمال). الحصول على شهادة ECBA يُظهر الالتزام بالمهنة ويمنح ميزة تنافسية في سوق العمل


Welcome to our ECBA training course that is delivered by a bilingual instructor who is proficient in Arabic & English.
The Entry Certificate in Business Analysis (ECBA) is an entry-level certification provided by the International Institute of Business Analysis (IIBA). It targets individuals starting their careers in business analysis or those looking to formalize their skills. The ECBA curriculum focuses on key concepts such as requirements elicitation, analysis, documentation, stakeholder communication, and solution assessment. 
It validates foundational knowledge in business analysis based on the BABOK Guide (Business Analysis Body of Knowledge). Achieving the ECBA certification demonstrates a commitment to the profession and provides a competitive edge in the job market

The Development Team should have all the skills needed to:

The Scrum Master observes the Product Owner struggling with ordering the Product Backlog. What is an appropriate action for the Scrum Master to take?

When is implementation of a Product Backlog item considered complete?

If two Scrum Teams are added to the development of a product that previously had only one Scrum Team, what will be the immediate impact on the productivity of the original Scrum Team? (Choose the best answer.)

A Scrum Master is introducing Scrum to a new Team. The Team has decided that a Sprint Retrospective is unnecessary. What action should the Scrum Master take?

Which of the following are true about the Product Owner role? (Choose two.)

When multiple teams work together on the same product, each team should maintain a separate Product Backlog.

Who determines how work is performed during the Sprint?

Why should the Product Owner be present at the Daily Scrum?

Who is responsible for clearly expressing Product Backlog items?

What is the best suited structure for Development Teams in order to produce integrated Increments?

What are three benefits of self-organization? (Choose three.)

Which three of the following are time-boxed events in Scrum? (Choose three.)

At the end of a Sprint, a Product Backlog item worked on during the Sprint does not meet the definition of `Done`. What two things should happen with the undone Product Backlog item? (Choose two.)

Which two of the following are true about the Scrum Master role? (Choose two.)

If burndown charts are used to visualize progress, what does a trend line through a release burndown chart indicate?

Who is responsible for engaging the stakeholders?

Which statement best describes the Sprint Backlog as outcome of the Sprint Planning?

What does it mean for a Scrum Team to be cross-functional? (Choose the best answer.)

Sprint burndown charts are an efficient tracking tool, because they show:

Which topics should be discussed in the Sprint Review?

A member of the Development Team takes the Scrum Master aside to express his concerns about data security issues. What should the Scrum Master do?

What happens if the Scrum Team cannot complete its work by the end of the Sprint?

User documentation is part of your definition of `Done`. However, there aren't enough technical writers for all teams. Your Scrum Team doesn't have a technical writer. What should the Scrum Team do?

You are the Scrum Master for four Scrum Teams working from the same Product Backlog. Several of the developers come to you complaining that work identified for the upcoming two Sprints will require full-time commitment from a technical specialist who is external to the teams. What are two key concerns for the Scrum Master to take into account in this situation? (Choose two.)

You have just been hired by a company new to Scrum. Your management has assigned you to be the Scrum Master of six new Scrum Teams. These teams will build one product. Select two conditions you should strive for in this scenario. (Choose two.)

Which are NOT appropriate topics for discussion in a Sprint Retrospective? (Choose two.)

What activities would a Product Owner typically undertake in the phase between the end of the current Sprint and the start of the next Sprint?

Which of the following are roles on a Scrum Team? (Choose three.)

Which does a self-organizing Development Team choose?

A Scrum Team is only allowed to meet with stakeholders during Sprint Review.

Why is the Daily Scrum held at the same time and same place?

One of the Scrum events is the Daily Scrum. What are two intended outcomes of the Daily Scrum? (Choose two.)

Who has the final say on the order of the Product Backlog?

How do you know that a Development Team is cross-functional?

Why does a Development Team need a Sprint Goal?

Which three behaviors demonstrate that a team is self-organizing? (Choose three.)

Who should know the most about the progress toward a business objective or a release?

When many Development Teams are working on a single product, what best describes the definition of `Done`? (Choose the best answer.)

At the seventh Sprint Review, the stakeholders are disappointed and angry. They have determined that the product or system being built will not meet their needs and will cost more than they are willing to spend. What factors likely led to this? (Choose two.)

 Which two things should the Development Team do during the first Sprint? (Choose two.)

Which two activities will a Product Owner engage in during a Sprint? (Choose two.)

Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master? (Choose two.)

Which answer best describes the topics covered in Sprint Planning? (Choose the best answer.)

Which of the following is a Developer accountable for? (Choose two.)

The Sprint Backlog is a result of Sprint Planning, and it includes the Sprint Goal.

Which three of the following are true about Scrum? (Choose three.)

When many Scrum Teams are working on a single product, what best describes the Definition of Done? (Choose the best answer.)

Who is accountable for tracking the remaining work toward the Sprint Goal? (Choose the best answer.)

Which approach is best for Scrum Teams in order to produce valuable Increments? (Choose the best answer.)

مرحبًا بكم في دورة  مدير سكرم  التأسيسية  . يتم تقديم الدورة من قبل مدرب يتقن اللغتين العربية والإنجليزية و تركز على المبادئ والنظرية العملية التي تقوم عليها إطار عمل سكرم.
` `    
` `  
تغطي الدورة أدوار وأحداث ومكونات سكرم، وتوفر المعرفة العملية والتقنيات اللازمة لتطبيق سكرم بفعالية. تتضمن الدورة دراسات حالة من الحياة الواقعية، جلسات تفاعلية، واختبارات تجريبية لتحضير المشاركين لاختبار الشهادة التأسيسية ، مما يؤكد فهمهم لسكرم وقدرتهم على تطبيقه في سيناريوهات واقعية.! 


Welcome to our  Scrum Master Foundation course   that focuses on the principles and process theory underpinning the Scrum framework. and delivered by a bilingual instructor who is proficient in Arabic & English.
` `  
` `  
The course covers Scrum roles, events, and artifacts, providing practical knowledge and techniques for effective Scrum implementation. The course includes real-life case studies, interactive sessions, and practice assessments to prepare participants for the foundation certification exam, validating their understanding of Scrum and their ability to apply it in real-world scenarios.

ITIL 4 Foundation Exam Voucher

FAQ

Course Track

Follow us

Quick Links

Articles

Qomrah 360 Policies

Contact us