Welcome to our ITIL® Version 5 Product course, delivered by a bilingual instructor proficient in Arabic and English.


ITIL® Product (Version 5) is intended to provide candidates with the guidance needed to innovate and co-create value through digital products, in alignment with the ITIL guidance. Furthermore, it provides practical direction to help candidates align people, processes, and technology, to navigate the complexities of the product lifecycle and ensure that products deliver measurable value aligned with business goals


The course also equips participants with the skills needed to establish an AI-era, value-driven product and service operating model by building customer-focused product teams with clear roles and ownership across the lifecycle, reducing silos through stronger collaboration, and enabling integrated delivery practices that align teams and accelerate delivery.